Privacy Policy

Updated 29 November 2024

This Privacy Policy ("Policy") explains how Azguard ("we," "our," or "us") collects, uses, discloses, and protects information about you when you use the Azguard Wallet browser extension, Asgard website and related services (the "Services"). Azguard is a privacy-first, non-custodial smart contract wallet designed for the Aztec ecosystem, ensuring enhanced user control over personal data and digital privacy. By using the Services, you agree to the terms of this Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect information in three primary ways: directly from you, automatically through your use of the Services, and from third-party sources.

1.1 Information You Provide Directly

Wallet and Account Information: When you generate or import a wallet, we may collect information such as blockchain addresses. Azguard does not access, store, or transmit your private keys or seed phrases, which remain encrypted and securely stored on your browser.
Support Communications: If you contact us for assistance, we may collect your email address, support requests, and any additional information you provide to resolve your inquiry.

1.2 Information We Collect Automatically

Usage Data: Includes browser type, operating system, IP address, time zone, and interactions with the Services, such as navigation patterns and time spent on features.
Error Logs: Diagnostic data to identify and address issues with the Services.
Cookies and Tracking Technologies: To enhance functionality and collect anonymized analytics data. See Section 6 for more details.

1.3 Information from Third Parties

Decentralized Applications (DApps): If you connect Azguard Wallet to DApps, those services may share certain anonymized interaction data with us to improve compatibility or troubleshoot issues.

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: Ensure seamless wallet operations, including managing blockchain interactions and providing secure wallet access.
Performance Optimization: Use anonymized analytics to identify improvements and optimize features.
Customer Support: Address inquiries, resolve technical issues, and improve support services.
Security and Compliance: Monitor usage to detect and prevent fraud, unauthorized access, or abuse, and comply with applicable legal obligations.
Legal Obligations: Fulfill lawful requests from regulatory or law enforcement authorities.

We process your information legally, fairly, and transparently, ensuring it is only used for the purposes outlined in this Policy.

3. How We Share Your Information

We share data only under specific, limited circumstances:

Service Providers: Trusted third parties that assist with infrastructure, analytics, or troubleshooting. They are bound by contracts limiting data use solely to the specified purposes.
Legal Compliance: To comply with subpoenas, court orders, or other legal processes, or to prevent harm or illegal activity.
Business Transactions: In the event of a merger, acquisition, or sale, user data may be transferred subject to confidentiality agreements.
User Consent: Data will only be shared if you explicitly authorize us to do so.

We do not sell, exchange, or share your personal information for commercial purposes without your consent.

4. Blockchain Transparency

Transactions performed through the Azguard Wallet are recorded on the blockchain, which is a decentralized, public ledger. The following key points apply:

Public Data: While Aztec enables shielded transactions that obscure details such as sender, recipient, and transaction amounts, public balances and transactions are also supported, and that data remains publicly visible. These public records are inherent to blockchain technology and can be accessed by anyone.
Immutable Records: Blockchain data cannot be altered or deleted. Once transactions are submitted, they become permanent and globally accessible.
User Awareness: Users should be aware of which elements of their activity are shielded by Aztec's privacy features and which remain publicly visible.

While Azguard supports Aztec's privacy-preserving functionality, users must understand the privacy limitations of blockchain technology.

5. Data Retention

We retain information as follows:

Diagnostic and Usage Data: Retained for no longer than 180 days to support troubleshooting and improve Services.
Support Communications: Retained as necessary to resolve inquiries or comply with legal obligations.
Blockchain Data: Azguard has no control over data recorded on the blockchain, which is retained indefinitely and cannot be deleted.

Data retention periods comply with applicable legal and regulatory requirements.

6. Cookies and Tracking Technologies

Azguard uses cookies and tracking technologies to enhance your experience.

6.1 Types of Cookies We Use

Functional Cookies: Enable core wallet features and preferences, such as language selection.
Analytics Cookies: Collect anonymized data to understand how users interact with the Services.

6.2 Managing Cookies and Tracking

All tracking remains completely under the user's control and can be turned off in the Extension's settings. Additionally, users can manage cookie preferences through browser settings. Disabling cookies or tracking may impact the functionality of certain features.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal data.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of personal data retained by Azguard, except for blockchain data.
Restriction: Request limitations on how we process your data.
Objection: Object to processing based on legitimate interests.
Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We may require verification to ensure the security of your data.

8. Security Measures

We implement industry-standard security measures, including:

Encryption: All sensitive wallet data is encrypted and stored locally on your browser.
Access Controls: Restricted access to diagnostic logs and support data.
User Responsibility: Users are responsible for ensuring their devices are secure and free from malware.

Despite these measures, no system is completely secure. Users should take additional precautions to protect their wallets.